I made payment

I have made a payment to telkom with my dispute i had on my account i have payed the full amount and would like my account unlocked when you know call in is said the teams has change and they cant unlock the account till payment shows.<br> this is not my fault as telkom has not been in communication with me regarding my account i have never had so many problems with telkom i think they are the best but i am now starting to think other wise.