TL
Tanya L
1 reviews | Active since Oct 2010
14 Mar 2016, 09:44
I'm still paying for services cancelled!
I cancelled my tablet and ADSL (after upgrading to Fibre) on the 3rd of Feb and I am still getting billed for these services! Now I hear my line has been suspended because my account is overdue after a Telkom consultant told me to ignore the invoice with the ADSL and only pay for the Fibre. Also, R99 is still being debited from my account for the tablet/mobile data contract which ended already (plus I cancelled it). They said I will be credited the amount and I still haven't received any feedback. I AM SICK OF PHONING TELKOM AND NOT GETTING ANY RESULTS! CAN ANYONE JUST HELP ME?!
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
14 Mar 2016, 11:14Hello TanyaLubbe,
This response serves as confirmation that your query has been received.
Your reference number : SM212678
A consultant from our billing team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM212678
A consultant from our billing team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
Telkom's reply14 Mar 2016, 11:14
Official
Hello TanyaLubbe,
This response serves as confirmation that your query has been received.
Your reference number : SM212678
A consultant from our billing team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM212678
A consultant from our billing team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
