1 reviews | Active since Sept 2014
I'm so fed up with Telkom.
<p>I've been a customer of Telkom for about 6 months now,and to sugar coat it.I have never been so disappointed with a service provider ever in my life.In these 6 months I had and still have connection problems with my adsl line.I have up to now, created so many faults about my line not syncing and being unstable,and each time they send me a message,your fault has been resolved,and then it works fine, but in about a week's time exactly the same,my line does not want to sync.And then I have to create a fault again,and the same happens,it starts to work after a day or so.But in a few days again it doesn't sync, and on and on,not only do they take forever to assign a technician to your fault,they don't even give me progress on my reported fault.I have to phone them every time if I want any progress,and then it's always "Sorry sir but where still waiting for a technician".In the 6 months I've been with Telkom I also had so many problems with my invoices being incorrect,and they don't fix it,you have to pay the extra money,and only in the next month's invoice the problem will be fixed.Unfortunately I have a two years contract with Telkom,and by now I'm wishing this two years to pass quickly.I would not recommend Telkom's service to anyone,and please think twice before you go into a Telkom store to get a new adsl line or internet service.</p>
