I'm so disgusted with Telkom's Service Delivery

On the 25th June 2015 I went to Telkom City View to upgrade my account. When I got there I was helped by the Lady called Candice Moonsamy. We filled in the forms and she told me it will take about 7 days for the phone to be delivered. She advised she will call me as soon as she received my handset. I informed her that I will be going for a major operation and will spend about 5 days in the Hospital so 7 days is perfect. <br> <br> On the 07th July After 13 days or so of not hearing from Telkom I decided to drag myself to Telkom a guy named Piwe helped me,He advised that my application was not on the system. . <br> <br> Then he had to capture it again. I was so annoyed by City view Telkom . Today I went to Telkom Gateway and asked them to check the status of my account. Siya adviced me that my application was only processed today the 10th July. I was so peeved!!!! An d asked Siya to take over the application. and he advised that I will wait another 7 days