I'm impressed

<p>I had some issues with my ADSL recently. I logged a fault, but wasn't feeling very optimistic. I expected bad (or no) service to be honest. Now I did have to log the fault a second time, after the problem was reported as fixed. But, the service was really quick. The second time round the technician came to my house the very next day. He was friendly and knowledgeable. He was really prepared to walk the extra mile to help me resolve the issue. The follow up service was also very welcome. Thanks. Keep up the good work.</p>