I'm being ****** by Telkom

<p>Hi I recently wrote to hello peter two weeks ago regarding a lenovo laptop I took on contract with Telkom. The laptop was damaged when I bought it. I then called telkom warranty to fetch it from me which they did. They took the laptop in November and we are on January now. I being billed 1300.00 for the laptop including my phone n I received an invoice again today due month end of 1300.00. It's so sad that I've written several emails but haven't received any help or phone call from telkom to give me an update. What step should I take for telkom to deliver excellent service to me? I want my laptop money back! Why am I paying for something I'm not using moreover I don't know when I will get it. I regret taking up a laptop with talekom. I just want to cancel everything they must take that laptop and I want my money back!</p>