I know Telkom does not care but here goes....

Telkom very kindly upgraded my 4Mb ADSL line to a 10Mb line in an area that can not provide a 10Mb service. Of course this does not stop them billing you for a 10Mb line.<br> <br> I called 10210 and after the usual 25 min asked them to please move the line back to a 4Mb line. The consultant was very friendly and appeared helpful so I thought I was in luck