PM
Pamela M
1 reviews | Active since Sept 2014
15 Dec 2015, 11:16
I keep getting billed
I keep getting billed for a phone that i cancelled after using it for a week. this is the 4th time i have had to cancel the debit order and telkom just goes ahead with another name and bills me. this is getting ridiculous now and i have spoken to someone who asked me to resend proof and everything. <br> Can someone call me back urgently!
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
15 Dec 2015, 12:58Hello pmbutyu,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Best regards,
Telkom's reply15 Dec 2015, 12:58
Official
Hello pmbutyu,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Best regards,