AS
Alex S

1 reviews | Active since Jun 2016

05 Jul 2016, 13:19

I JUST WANT TO UNDERSTAND

<p>I signed up for a fibre package, and have to date only had billing issues and slow internet. I would like to cancel the package, and am trying very hard to find out if i have penalty costs. </p> <p> </p> <p>No one at TELKOM is able to help. My question is there only one person who knows anything at Telkom and can i get his/her contact details.</p> <p> </p> <p>Really the service is POOOOOR.</p>

0
Replies (1)
AS
Alex S's update18 Jul 2016, 13:13
Reviewer Update

Hi Keagan,

I have sent a detailed email, to the above address. I expect, at minimum an email to confirm receipt. I tried your call center again and as per usual they cannot help me.

I will start billing Telkom for my time if this is not resolved timeously, as it your error every month.