1 reviews | Active since Jun 2015
I just want to get the hell out of this contract
I am so tired of fighting this battle and I think I speak on behalf of every single Telkom M client working at 3,5 or 6 Simmonds Str in Marshalltown, JHB. We (the unfortunate Telkom M clients) are unable to make or receive calls like our Vodacom or MTN colleagues do. We have complained and complained to your \180\" number and even received a reference number: ***6. I am at a point now where I just want this contract terminated. You fail to provide us with proper coverage WHILE WE ARE IN THE BUILDING. We can't make or receive calls or access the internet unless we leave the building and go and stand in the street. Do you have any idea how frustrating this is??? I have weeks and weeks of proof that I am not covered by a signal when I am inside the building yet Vodacom and MTN clients enjoy full coverage. Most times, there is simply a \"No Service\" being displayed on the handset. Other times we roam on MTN network and sometimes we go onto \"E\". Please CANCEL this contract and waive all penalties because it's you that has failed to deliver a basic service. My job demands that I am reachable and you make this impossible. I want out! And the router issue too. CAN'T USE THE ROUT"
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM225279
Update customer details
We apologise for any inconvenience caused.
Regards,
Hilary
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM225279
Update customer details
We apologise for any inconvenience caused.
Regards,
Hilary
Telkom Social Media Team
