I Just Want My Money Back

I app**** for the Telkom/UNISA 3G deal on 9 February 2015 through myUnisa, with payment reflecting the following day (Payment ***-4365-098). I repeatedly drove 100km to the closest Telkom Mobile store for activation, but apparently my details were 'not on the system' despite my information being sent to Telkom on 12 February 2015, according to myUnisa. I then resorted to calling the call centre for activation, and even emailed my payment receipt to [Email Removed] on 13 February. <br> <br> It became apparent that Telkom had no desire to provide the service that I had paid for, despite numerous activation requests. I then requested a refund as no services had been rendered, and my assignments had to be submitted at the Post Office (and they went missing). After a lot more back and forth, I got a reference number (***0). I then received a call from a Telkom representative on 20 April again seeking my payment receipt, which I emailed to [Email Removed] the following day. That was the last I heard from anyone at Telkom, and the refund still has not been processed. Not only are my year marks incomplete, but I have lost R600 too! <br> <br> It has been 4 months already!