I JUST NEED A PROOF OF PURCHASE

I Try my best to communicate with telkom to the best of my ability before running to social media but they always dont leave me a choice.I got a contract with Telkom last year in March, and now my samsung S4 is broken so I need to get it fixed at Samsung, All I need is a proof of purchase from Telkom as i got the contract via Online Sales, I have been sent from pillar to post by Telkom, the billing dept transferred me to the sales dept, the sales dept are transferring me to the online sales who cant help me. telling me to go to the Telkom branch, I went to two, none of them can help me because they dont do it!!!When i try to phone the other branches NO ONE PICKS UP THE DAMN PHONE even the lady i spoke to at Sandton branch told me not to bother phoning the Fourways crossing branch or Rosebank because they dont bother answering their phones!!!APPAULING!!!!! And no you cant contact me anywhere because MY PHONE IS BROKEN email me: [Email Removed]<br> -- <br>