NS
Nico S

1 reviews | Active since Nov 2013

29 Jun 2015, 15:19

I just cant anymore. No hope with you people

Please for the love of all thats holy someone just help me here. All my requests are simply ignored and NOBODY keeps track of any queries. EVERYONE is telling a different story. I have been having an ongoing dispute with the accounts and call center departments over my account. <br> <br> It has been handed over to arrears in the meantime, I tried to close it 3 TIMES AND EVERY TIME THEY TELL ME THAT THEY'RE DOING IT AND THEN I GET A NEW BILL AFTERWARDS STATING THAT MY ACCOUNT IS STILL OPEN AND I OWE EVEN MORE NOW. <br> <br> I have already long ago made plans with DC Fourie attorneys to pay off what i owed in the first place in a monthly manner but TELKOM KEEPS ADDING TO THE BILL!!!! EVEN AFTER THE THIRD TIME I REQUESTED FOR MY ACOUNT TO BE CLOSED IT IS STILL OPEN AND YOU ARE STILL TRYING TO BILL ME FOR IT!!!!!<br> <br> Please, for the love of all that is holy, Get someone with the COMPETENCE and RESPONSIBILITY to CALL ME. Not email, not on Hellopeter. CALL ME SO THAT WE CAN FIX THIS!!!<br> <br> My most recent telkom reference numbers: ***4 & ***6<br> My reference number for DC Fourie Attorneys: TS13167<br> <br> Nico Scheepers,<br>

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Replies (1)
Telkom
Telkom's reply29 Jun 2015, 15:33
Official
Hello Nico.Scheepers2,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM121454.

We apologize for any inconvenience caused.

Regards,
Busi Tshabangu
Telkom Social Media Team
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