MN
Malindi N

1 reviews | Active since Oct 2010

01 Aug 2015, 10:57

I hope my money turns you into a profitable compan

I bought what was supposed to be a prepaid data bundle (10 + 10GB) as advertised. I didnt realise i was signing up for a contract until they called me a couple of day later to ask for MY PAYSLIP? WHAT?! So i went into the shop and cancelled my contract as I DIDNT GET ANY SIGNAL from TELKOM in my house. I was assured that my CONTRACT had been cancelled and i wouldnt be billed because i didnt use any of the data. BUT GUESS WHAT??? YOUR GREAT compay just billed me R618. I hope it improves your income statement!

0
Replies (1)
Telkom
Telkom's reply01 Aug 2015, 15:00
Official
Hello Customer82,

Sorry to hear about your experience.

Your query has been forwarded to our Billing Department to investigate and provide feedback.

Your reference number is SM130623

Kind Regards
Charl
Telkom Social Media Team