I have tried everything!

<p>After months of nonexistent service I finally decided to cancel Telkom. It is now over a month since I sent the forms. So far I have tried calling, emailing and tweeting to get them to cancel the account and correct my bill. They have done nothing. They assure it will be escalated and then nothing happens. I now have a new internet provider and my only regret is we didn't switch sooner. All I ask is that Telkom cancel my service but they are so *********** they can't even do that!</p>