I have no words left

I don't actually know what to say anymore. This is the third time that we have been without ADSL for more than a week with no-one at Telkom doing anything apparently. I don't even know what is wrong, or where it is wrong, or why. I just know that I've been sitting on my phone for seven days - mostly on hold - and all I get is lies while the call centre tries to cover for the fact that no-one has done anything! I've been nice, I've been angry, I've pleaded, shouted, escalated, followed up. And now, I'm about to give up. I swear to God, if I had ANY other choice of supplier I would have jumped at it ages ago. Telkom, it is only your monopoly that preserves you, you useless bunch of ***********s. And it is only this website's communication policy that is preventing me from expressing the frustration I really feel right now.