1 reviews | Active since May 2013
I have no account, but debit orders keep going off.
Out of the blue I started noticing debit orders for varies amounts going off my bank account for Telkom mobile. I reversed them though at the bank and a few days later the debit order go off again. I decided to phone Telkom to find out what is going on and spoke to Philani just to find that they claim i have a cellphone account with them for a phone that i do not even own. After explaining to Philani that i never took out a cellphone contract with Telkom he asked me to go make an affidavit at the police station explaining that i dont have an account and that i must sent it to him at ********** so that he can submit my claim to the ***** department to investigate. On 17 July I sent the Affidavit with my ID copy as requested, Philani said that he will submit the documents and a case number will be sent to cell number (vodacom) and my email address. to date i did not receive the case number after following up with him. I sent him an email again explaining that another debit order went of on the 15th of August and i got charged a bank fee for insufficient funds.
i need some urgent assistance in getting this whole mess sorted out, i do not have a telkom mobile account, i did not apply for a telkom mobile account and i do not have or want the cellphone or sim that they claim i have. I want debit orders to stop and my details removed from your system.
i will provide the full email address and the affidavit on request.
