I HAVE NEVER EVER BEEN SO UNHAPPY

<p>this honestly is the worst experience i have ever had with any service provider.</p> <p> </p> <p>please note that i am sick and tired of your repsonse telling me it has been sent to the relevant department because clearly they are not doing anything about it.</p> <p> </p> <p>i will repeat myself for the 10th time. can the incorrect billing on my invoice for insurance be reversed. i am supposed to be billed 151 rand and i am being billed 345 rand. 194 rand needs to be reversed!!!!</p> <p> </p> <p> i had a case number ********** 4 and got an sms saying that it had been resolved because they could not get hold of me.</p> <p> </p> <p>i then got a second case number ********** 2 after speaking to the manager Njabulo Duma and the case was resolved because an sms was sent to me to contac t my insurance provider. is my insurance provider going to reverse the incorrect billing made on my invoice by telkom??? honestly i am at the end with telkom ive been with you guys for over 4 years and if this is the treatment i am getting i think i need to escallate the matter.</p> <p> </p> <p>i do not think it is fair on my side for me to be going through the same process every month. last month i had the same issue.</p> <p> </p> <p>if it not resolved before my debit order has gone off i will have to take this further.</p> <p> </p> <p>i have had it with you guys!</p> <p> </p>