I HAVE NEVER COME ACROSS SUCH PATHETIC SERVICE IN MY LIFE. This company is a disaster (S**** that 1 star. This company is a disaSTAR)

THIS IS RIDICULOUS. I've had just about enough now. Such pathetic service is unheard of in the history business. This is the second consecutive month that my telephone and data lines are down. God knows how much money I've spent on airtime being bounced around from agent to agent like a damn game of hot potato and yet despite sitting on the phone with countless call centre agents for hours i still have no service. I mean how the hell am i supposed to run a business when I can't make or receive any phone calls or even check emails?

I've literally contacted Telkom every single working day since the 20th of July to complain, to report the fault again or to follow up and since then these people have not gotten back to me even once with an update.

And to top it all off, since the lines are down i am unable to manually forward my landline calls to my mobile (using *21*mobile number#) like I usually do, so I called Telkom to activate the call forwarding on their side only to be transferred from consultant to consultant some more. Finally I'm told that it can't be done through them. (SO THEN THROUGH WHO THE HELL MSUT IT BE DONE?)0 I'm paying Telkom for this call forwarding service, it says so on my bill, so if I need it Telkom should be able to activate it, or am I missing something?

Somebody better contact me with a solution before this day is over because if my lines are still off when i get to work tomorrow i am cancelling all my subscriptions with Telkom.

Account: 42****4**001 Service ref ***