I have had it with TELKOM cancell my account

I have had it with TELKOM<br> Since December there have been 3 occasions that my ADSL line as well as my phone-line does not work and this I must state for weeks on end.<br> I called TELKOM this morning giving them an ultimatum....if it's not fixed by the end of the day we expect TELKOM to discontinue our service and refund all our monies that we have overpaid! They said a technician had been in our area on the 17th and I add did nothing to sort out my problem. They said that they are not in my area today! <br> Faults: Jan 16, 2015Your fault has been logged on the following telephone number *** and the Reference number is: 1394CRK160115<br> Apr 18, 2015 Afrihost reported the problem ***-197000. When this service was so-called fixed I told the technician that my landline was not working. He told me it was the unit and not the line. I got a new unit only to find that the technician had pulled out the plug and the wires were loose. <br> Dec 5, 2014 Your fault has been logged on the following telephone number *** and the Reference number is: 1CRK051214<br> <br> I expect to cancel the entire service that I am paying and not receiving. Telkom you are no longer welcome in my home!<br>