I have had enough!!!

I had no internet for 4 and a half months and It took ages for Telkom to resolve. I, still, after more than a year have no email!!!!! After more than 7 months of waiting for a large credit of no 20meg ADSL, no email, having to purchase a Vodacom wifi ****le and thousands of rands of data I have been suspended!!!!! No one seems to be able to sort out the credit and send me proof?????? I have now been told I have not made a payment since April???. What payment must be made??. What has and what has not been credited. In the last week I have received 4 smses saying I must pay R1892, R4565, R6466 and R1249??? Should I select the amount I feel like paying?? I am sick and tired of this!!!! Enough is enough!! It comes as no surprise to me that Telkom is laying off thousands of staff members!! Why did no one contact me with the credit amount and what needs to be paid?? I no longer require my land line number and my ADSL at my shop!! Please cancel them with immediate effect!!