BA
Bill A
1 reviews | Active since Sept 2014
08 Jan 2016, 14:19
I have been waiting for 4 months for Telkom
I had an ADSL connection installed on a 6 month contract with MWeb, unfortunately the line has to be supp**** by Telkom. It is now in the fourth month and the speeds I get are as low as 16 Kbps on a 2 Mbps line which I am paying for. I started off uncapped with MWeb but they changed it to capped because Telkom can not supply the 2 megs they sell as I was losing out. Telkom appear not to be able supply what they advertise. Although they do say \up to 2 megs"I am wondering if 16 kilobytes is within range of \""up to\"""""
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Telkom's replyOfficial
08 Jan 2016, 17:40Hello donkin15,
Our team will look into this and revert with feedback.Can you also provide us with the service number which is affected.
Your reference number is SM185016
We apologize for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
***
Our team will look into this and revert with feedback.Can you also provide us with the service number which is affected.
Your reference number is SM185016
We apologize for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
***
Telkom's reply08 Jan 2016, 17:40
Official
Hello donkin15,
Our team will look into this and revert with feedback.Can you also provide us with the service number which is affected.
Your reference number is SM185016
We apologize for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
***
Our team will look into this and revert with feedback.Can you also provide us with the service number which is affected.
Your reference number is SM185016
We apologize for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
***