I have been experiencing extremely bad service with Telkom for the past three months, since August there has been an issue with network in the area I currently work from home and need to have access to internet connection in order to work. This happened t

I have been experiencing extremely bad service with Telkom for the past three months, since August there has been an issue with network in the area I currently work from home and need to have access to internet connection in order to work. This happened three times in the past two months. Each time me having to call Telkom and hold on for a long time to get assistance, this morning the issue happened again and I technician came out to my premises he advised that the line had an issue which he sorted out and also the router now needs to be replaced. I have been calling Telkom since this morning and being pushed from pillar to post I eventually went through to a lady who told me to call another number because she could not tell me where is the closes Telkom branch to me to replace the router after me telling her I have been pushed from pillar to post she put the phone down……. I am disgusted with this service ……utterly disgusted……

I then called back and got through to another guy I asked to speak to a manager he made me hold on for over 10 minutes with me saying hello,hello on the other line with no response from him? I called back and spoke to another lady who told me not to shout at her and refused to give me her name and told me she works from home there is no manager there, I then asked can your manager call me? No they are in meetings at the moment…….

This is such bad service I am disgusted to know that I pay money every month for this to be happening when I need help!!!!!!!!!!!!