I have been calling telkom everyday over an account which they are unable finalize

I have been calling telkom everyday over an account which they are unable finalize. Customer care and sales are dishonest, when i ask how far, they tell me about final credit vetting they will call me and they dont, then when i call back they say they are out of stock they will call me, then again they dont when i call in they tell me its an IT error we will call then they dont, again its debit check we will call, then again its credit management we escalated the matter waiting for feedback, if not that its a DB error on ITC we will call, over 18 opened enquiries none was attended to and worse the agent i speak to do not even write notes, the other one was just pure rude rejeshvry govendor very rude that one... my application is 10 days out of SLA from the first day i made contact the misadministration in that company 😞😞 Yho... please deal with this matter