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Tamlynn S

1 reviews | Active since Apr 2015

04 Jun 2018, 17:41

I HATE TELKOM THEY ARE PATHETIC!!!!!!!!I rate them -0 : 10!

I have paid my landline for the past 2 almost 3 months now and my line is dead.

I called in numerous times for the line to be fixed as it is dead and was told that they are looking into my problem.

As a loyal customer I paid my line this month and still it is dead and called them 10 times already but nothing is done! this is ***** because they are taking my money but they are not looking into the problem they are not offering me the service that was promised to me!

I am honestly disgusted in Telkom Disgusted is an understatement.

Looking through their facebook page and I see 1000s of people with the same problem!!! they seem to not give a **** about people and only care about money! This is pathetic service and i would not recommend them to friends or family!

They are the worst network I ever had in my life I cant explain what I am feeling to even put it in words and if i dont get a response I think it should be a legal matter as there is money involved!!!!!

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Replies (2)
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Tamlynn S's update06 Jun 2018, 11:08
Reviewer Update
And still no response 2 days later... I cant believe these people right now
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Tamlynn S's update04 Dec 2018, 10:13
Reviewer Update
My previous response was ignored and they continue to bill but the line is dead and they never came to sort it out. This will be taken further. Miss T girl: privately Your email is useless to me because we were not made aware of this and we have been paying for the line. I demand a refund for the months paid as your customer service is useless could someone have not contacted us in our area and provided us with feedback rather than being quiet and accepting our money as it is not our fault that ******* have ****** the cables stop sending automatic replies and at-least have a heart for clients. Useless