VL
Vincent L

1 reviews | Active since May 2015

15 Sept 2016, 20:33

I hate telkom... really fed up!

<p>1. 2 months is how long i have been waiting for them to sort out an issue with my line.</p> <p>2. Their technicians are the lazyest people i have ever had the displeasure of dealing with, they will do as little as possible and have tried repeatedly to close the ticket without fixing the problem.</p> <p>3. Telephone support was great for the first few weeks, got a call almost daily inquiring if the fault had been sorted out. Didn't last though haven't heard a peep from them in weeks.</p> <p>4. The cherry on the cake? The only afordable alternative in my area is telkom LTE, so even if i wanted to and believe me I do, I can't take my business else where.</p> <p>5 I HATE TELKOM!!!! </p>

0
Replies (1)
Telkom
Telkom's reply16 Sept 2016, 13:44
Official

Hi vnlouis,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa Molapo
Telkom Social Media Team

Best regards,