I HATE TELKOM...

Hello Peter, please help I have a serious problem with TELKOM, I hate Telkom with everything I have and don't, I've been paying my fone contract since I took it, March this year decided to pay off as they where now debiting the money we didn't agree on, I call them requested a settlement quote they gave me I payed R6000 something, I called to check if the money was allocated to the correct place, the consultant said Telkom owe me, he funded me R4000 something, after a month Telkom consultant call me and said I owe them R6000 something again, I explained what happened she insisted, I went to the branch they told me the consultant did a mistake (it was a human error) I still have to pay, I try to fight it even lost a (house) home loan application was declined because of Telkom, I Payed R7000 something last month again, this month they come again, send me an email that I owe them R1400.00...if there's anyone who can assist please Telkom is messing up with my life, I have 3 kids for that matter, this is too much, because when I call them no one can assist me,no one knows exactly what's happening or what am I owing, I logged a complain didn't get help even sent an email to ICASA I still didn't get help, I should sue this people what they are doing is not fair at all....