1 reviews | Active since Dec 2016

06 Dec 2016, 17:26

I hate Telkom

<p>On the 1st of May 2016 I imformed telkom I would be moving my business by tge 16th of the month. After months of calling and getting sms after sms telling me the technician was on his way I am still without adsl. No one has contacted me to inform me of any development in this regard, and calling yesterday I was finally told there arent any lines available, and I should go to the Telkom store to order this line, as my original sevice will be reinstated. I drove to Mordor (Canal Walk) I get to the agent and after explaining my situation I am told that I need my Ck document, 3 month bank statements, proof of residence and a copy of my Id as i have to have a new contract. To add insult to injury the service I did have uncapped adsl isn't available in my area (R699) I have to take a reduced package og 100gig for R999. Seriously after 6 months of constant battling, you **** about technicians coming out you **** about being able to get the same service, and didn't even have the decency to tell me before I tackled Mordor what I needed. It's obvious that Telkom is the very worst Para-statal in the country. I hate Telkom! And I still have no service.... ****ers.</p>

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Replies (1)
Telkom
Telkom's reply07 Dec 2016, 14:34
Official


Thank you for your post.

Please be advised that your query has been sent to our ADSL Team.

Your reference number is AI***.

We apologise for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

Best regards,