I hate Telkom

Telkom is about to cut 2 of my phone lines because they failed to tell me that they deactivated my debit order after they failed to debit my account which i ended up having to pay cash for a few days after the debit failed. No debit happened on my account this month because they did not inform me that it had been deactivated. I use these phones for business purposes and now i cannot do any business until i get paid on the 20th and Telkom is not willing wait less than 7 days for the full payment. This is a situation they created and all they can say is they will escalate to the consultanst manager so that consultant can get coaching while i am inconvenienced and hit in the pocket at the same time. I regret taking out these contracts as i forsee hell in my future with the network.