1 reviews | Active since Apr 2013
<p>In my previous complaint about Telkom billing me for the wrong contract i get the following response via email.</p> <p>Kindly be advised that case ********** 9 was closed because desk tried making contact with you to guide that you need to dispute the contract with the store that issued the contract so they can verify and reissue the correct one.</p> <p> </p> <p>The case was further escalated to Collections for debit order, but at the time there was a pending order scheduled for 31 August 2016</p> <p>I then rep**** to Joshua saying that was nonsense. I didn't receive any contact, msg, voicemail or email stating they trying to get hold of me but I DID receive an sms that the case was resolved. I DID AN ONLINE application, how the hell am I supposed to go despute my contract at a store I never went to. Joshua did not reply to my email. </p>
Good evening ydtoit123
Sorry for the inconvenience caused. Our consultants will urgently follow up on this matter and advise.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team
Best regards,
Good evening ydtoit123
Sorry for the inconvenience caused. Our consultants will urgently follow up on this matter and advise.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.