NG
Nevin G

1 reviews | Active since Feb 2018

09 Feb 2018, 16:12

I Hate Telkom

I logged numerous faults with this company. My voice line and adsl are both down. Without them even coming out I receive a sms saying everything is sorted when NOTHING has been sorted. To top it off I signed a promo with them 2 months ago and still have not received my promised products. This is the worst company I've ever seen.

0
Replies (3)
Telkom
Telkom's reply07 Mar 2018, 09:47
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,

NG
Nevin G's update07 Mar 2018, 15:17
Reviewer Update
*** For the past 3 months the Gateway Telkom branch has been saying there is "no stock". Is this how you guys treat loyal customers? I've been with Telkom for over 20years. My voice line still isn't working. This is just completely unjust and unfair. Not how loyal paying customers should be treated.
NG
Nevin G's update07 Mar 2018, 16:03
Reviewer Update
Ok my line has since been fixed. Special Thanks to the technician who came out and sorted it. He really went the extra mile. However please can I get my promised products!