nM
neil M

1 reviews | Active since Jul 2011

04 Feb 2015, 14:01

i had it with this bunch of *********** ******s

i have laid numerous complaints through hello peter to no avail about telkom. must i pray for a miracle just to get help or even a phone call. i don't have adsl from December last year, telkom double billed me all i get is reference numbers from social media. i need to cancel my contract with them asap so i can move on to a far better service provider. looks like hellopeter doesn't help us consumers. TELKOM CUSTOMER CENTRE AND SOCIAL MEDIA ARE A BUNCH OF UNQUALIFIED USELESS BUNCH OF ******S. I NEED TO SPEAK TO A MANAGER TO SORT MY ISSUES OUT AS NO ONE ELSE CAN HELP. FOR THE PAST 3 WEEKS I HAVE BEEN TRYING TO GET HOLD OF THE CALL CENTRE WITH NO HOPE, THE ONLY WAY I GET SOME KIND OF RESPONSE IS BY LOGGING A COMPLAINT HERE<br> <br> DISGUSTED

0
Replies (1)
Telkom
Telkom's reply06 Feb 2015, 12:29
Official
Hello neil1981,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is SM86303.

We apologise for any inconvenience caused.

Kind regards
Zulfah Johaadien
Telkom Social Media Team