I GIVE UP WITH TELKOM - RANDOM THINGS ADDED TO MY BILL TWO TIMES IN A ROW!

<p>I cannot believe that I have been incorrectly billed again! I was previouly billed for a migration fee that I never did. This took 2 months to be resolved. I have now AGAIN been billed incorrectly for a Samsung Galaxy A3 BLACK for R448.10 which I DO NOT have. I have a Samsung Galaxy A3 for R229.00. I have logged a case and have received two case numbers: ***8 and ***. You can also refer to invoice number ***. I then get an sms saying that the issue has been resolved by crediting my account with R229. So not only do they add a random phone onto my account, but now they credit me the wrong amount. I dont understand why one cannot contact the billing department, bring the error to their attention, and they rectify it immediately. But these poor client service consultants cant do anything other than log a case. I am so tired of getting an incorrect bill. Not to mention the frustration in trying to resolve it. I almost think that it is a tactic of Telkom where they hope that you will give up and then they get to keep your money! Telkom - get your act together and resolve my issue because again you are taking money that does not belong to you and in my eyes, you are no better than a ***** in the night!</p>