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NM
Nkagiseng M

1 reviews | Active since Jul 2017

14 Sept 2018, 15:26

I give up

Still waiting 4 months later!!!service. Will make sure i spread the word that Telkom is horrible! Useless and no one should go through such.

0
Replies (4)
Telkom
Telkom's reply18 Sept 2018, 07:20
Official

Good day

nkagiseng-mdluli


We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Gerard

Telkom Social Media Team

Best regards,

NM
Nkagiseng M's update18 Sept 2018, 07:29
Reviewer Update
When I are planning to fix the problem I have this is the response I always get but no one is making an effort to fix the issue I’m having been logging cases but no one is doing the right thing. Do u take your clients seriously, I’m taking this further breach of contract I’ve been stuck with a phone that is not receiving calls or smses I cnt even send smses affected numbers is ‭(081) ********** ‬ been writing the same story all the time made attempts to more that 20 attempt to get this fixed but still no luck . I sick and tired!
NM
Nkagiseng M's update18 Sept 2018, 07:31
Reviewer Update
You send an automatic response instead of finding out what’s really going on, Telkom is so ***********. Make sure u don’t debit my account this month coz I’m done paying for non functional device
NM
Nkagiseng M's update18 Sept 2018, 07:31
Reviewer Update
You send an automatic response instead of finding out what’s really going on, Telkom is so ***********. Make sure u don’t debit my account this month coz I’m done paying for non functional device