I give up

<p>I've lost faith in telkom mobile after leaving another service provider. The most useless service I have ever received from a mobile service provider. I bet even chicken licken could be a better service provider even though they are not in that business. How do 4 agents tell me 807 different things but are working for the same company and doing the same job? It just goes to show how poorly trained they are, they are better off at home doing nothing becasue they are not adding any value to the company's purpose. my account is still suspended, one agent told me to go do a manual payment of R1499 for July and August. Before doing that I printed out a slip at the atm and saw that you guys already debited R1499 this morning, meaning that I would have paid R1499 on top of the R1499 which you already debited in the morning. In total I would have paid 2998 all in one day. I then call call centre and they give me a number to call the collections department. I call ********** which is supposed to be the collections department but they can't find any of my details. I gave them my id number, cellphone number, referrence number, policy account number, bank account number, e-mail address, my other e-mail address, and still nothing. All that was left was for me to give them my shoe size number because I didn't know what else to give them. By the way my account is still suspended, it has been a week now but an amount of R1499 was debited from my account this morning but no one there can tell me what is going on exactly. I don't know maybe I should ask the cleaners there to help me because everyone else has no clue what they are doing!</p> <p>Reference ********** ********** 45030</p>