I FEEL VIOLATED BY TELKOM!

After almost two months of unfulfilled promises, unanswered calls, unanswered e-mails, monies deducted from my bank account without my consent, I cancelled the 24months contract for a WiFi Router with Telkom Mobile. <br> Services promised by Telkom Mobile to me were: Technical assistance with installing the router, connection of up to 5 people, ability to connect my mobile phone, wireless connection.<br> Not only am I charged a cancellation fee of R3195.00, the normal monthly fee will still be debited from my bank account. Moreover, I am told to find a Telkom branch for banking details.<br> As to why none of the services promised were not provided, or why I was given telephone numbers that do not work, NO INVESTIGATION WAS MADE BECAUSE TELKOM DOES NOT CARE! I have sent copies of the communication between myself and Telkom Mobile to Telkom, as evidence that I never received help. Calls are recorded - conversations can be traced. How can the digital divide be bridged in South Africa when innocent, ordinary citizens get treated in this manner?<br> I FEEL VIOLATED AND I AM ANGRY!<br> <br>