1 reviews | Active since Jun 2018
I FEEL LIKE TELKOM IS ******** PEOPLE
I would like to raise my concern regarding Telkom mobile company. I have a cell phone contract with them which was signed on the 12 August 2017. My contract stipulates that Telkom will provide me with a cell phone device and package of 1 GB free Me. All that will be a monthly premium of R199.00 plus spending limit of R1.00 ONLY.
Everything was well until in April 2018 where Telkom debited me the amount of R201.08 without my concern. When I contacted them they said that it is because of VAT increase. Unfortunately I strongly refuse to believe that because according to my understanding the 15% VAT only applies to customers who have signed their contract after 01 April 2018. According to VAT Act, Section 67A(4) states clearly that the 14% rate would apply to the supply of fixed property where, before the date on which an increase in the VAT rate becomes effective. Please help me, I feel myself exploited by Telkom.
