KM
Keneilwe M

1 reviews | Active since Oct 2013

03 Apr 2024, 08:20

I don't want anything to do with Telkom.

I wish there was a zero rating, I'm sick and tired of telkom moving my account from one attorney to the other. My contract expired in February 2022 and I was put on a month to month contract. I called customer care to cancel the contract and even went to the store to cancel the contract but with no luck.

Every month I was told that I need to pay for the final invoice and once the invoice is paid then the contract will be canceled. After paying for the final invoice, the contract is still not canceled. Then it was the same thing every month until eventually I started fighting with Telkom and asked them to cancel and migrate the number to prepaid, which they eventually did. So how do I owe Telkom when it's their fault that the contract was not cancelled? Why should I pay for the service that I have been trying to cancel and why must I pay telkom for not doing their job?

I'm really annoyed and will never ever buy anything from telkom ever again. I have also been trying to port this number out cos I don't want anything to do with Telkom.

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