1 reviews | Active since Jul 2017
I dont think anyone at Telkom knows what they doing, bad service.... ref number ***A Landline ***
<p>Ref number ********** 20A Landline ********** 861</p> <p>On the 08 June 2017 I went on line and requested my line to be moved 26 June 2017. I received confirmation that this would be done.</p> <p>On the 26 June 2017 Telkom sent out the ADSL technician to install, he advised that there is cabling work to be done and that he would arrange for them to come out and do so. He said they not too busy and if his not mistake turn around should be 3 days.</p> <p>On Thursday 29 June 2017 I called and followed up, he did escalate that for the cabling to be done but no one at Telkom acted center passed this on to cabling….they then gave me a date for installation 06 July 2017.</p> <p>I received messages advising that this would be done and I should be available, the morning I called them and asked for the technician’s number as I have to make plans that someone is there. When I called the technician I found out that it’s the ADSL technician that came on the 26 June, all he told me is that he still cannot come until the cabling is sorted.</p> <p>The ASDL technican form the looks has really tried to help, as for Telkom I still don’t have a Telkom line and my ADSL is still not up and running. I have spent almost 2 hours in total calling them on the 10213 and 10210 numbers no Joy.</p> <p>ALL I NEED IS MY LINE UP AND RUNNING!!!! Book the whole team for Saturday 08 July 2017 get the whole team there please…………I cannot take off work again!!</p>
