NM
Nokuthula M
1 reviews | Active since Oct 2013
07 Sept 2020, 09:42
I DON'T OWE YOU ANYTHING, PLEASE FIX THIS.
I have been getting messages from Telkom Mobile saying that my account is in arrears for 2 months now, and I have paid my account fro both months. I have made numerous attempts to speak to them to fix this and I am told each time that it has been resolved but yet I still receive this messages. I have just received my bill which is claiming that my account is arrears for R2551.62, inclusive of a rejection fee, and I know I have never been behind on my account causeI have made sure to pay each time. And this is reflecting negatively on my credit report. Please fix this, I am really sick and tired of calling to fix this, THIS EXTREMELY UNPROFESSIONAL AND *********.
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Nokuthula M's updateReviewer Update
08 Sept 2020, 17:27Telkom still has not responded to my query and now my service has been suspended. I regret ever contracting with Telkom. Telkom is the worst ICT service provider, I have never had issues with my Vodacom subscriptions. Tell me how much it would cost to cancel my subscription. I am extremely exhausted and don't have the energy to fight with you anymore.
NM
Nokuthula M's update08 Sept 2020, 17:27
Reviewer Update
Telkom still has not responded to my query and now my service has been suspended. I regret ever contracting with Telkom. Telkom is the worst ICT service provider, I have never had issues with my Vodacom subscriptions. Tell me how much it would cost to cancel my subscription. I am extremely exhausted and don't have the energy to fight with you anymore.