I don't understand....

<p>So I have been with telkom in over a year, my job changed from the payment date on the 25th each month to the 31st, now normaly any person phones the respective department and the debit date is changed. No not here you phone them to change the date, they lie to you saying it is, and then next month comes they send you a bill on the 24th debit order fails and they disconect your account, and just to add insult to injury it takes them 3 days to reconect your account and charge me R600 recconection fee on a request they can't handle, any other isp out there that can do better call me.</p>