I don't know what to do anymore, please help.

<p>Hi. Is anyone going to help me or not? I can't keep calling you guys and keep hearing different stories. I paid you guys R1499 on Thursday the 25th of August and was told that my line will be re-opened within 48 working hours. Yesterday when I called someone tells me no its 7 working days, I just called again now and another agent tells me I owe R799.</p> <p>Why is it that your agents all have different answeres when you ask them a simple question? I went through hello peter and all I see is complaints, I really don't know what to do anymore OR whom to talk to because all your agents are misleading. I am supposed to be dealing with a funeral but it is very difficult because my line is suspended, I can't make calls I can't use my whatsapp, can't access my e-mails, can't use my banking application so you can already imagine the trouble I am going through.</p> <p>The reason my account was suspended in the 1st place was because of incorrect informatin given to me by your agents, I called as soon as I got an sms that my account is in arrears. I asked if this was the case because the money was debited. They told me no everything is in order I should just ignore that sms. Only to find out later that the money was reversed by my bank, I then called again and was still told about a "back out" but my account was still working fine. And then weeks later I get told that my accout is suspended. I paid 1499 last week thursday, but I am not surprised that an agent told me I still ow R799 this morning. Can someone please help me? Someone who knows what they are talking about and when exactly my line will be re-opened?</p>