I don't even know what to say anymore...

We've been struggling with this issue since the 2016/03/07. The calls are being closed and updated as resolved without feedback or actually resolving the issue.<br> Problem: Drastically reduced adsl line speed and intermittent connection.<br> <br> Reference Escalation <br> 676cwk070316 - 837216 <br> 320cwk220316 - 843833<br> 22CWK110416 - 849541 <br> 64CWK150416 - 851578 (still active since 2016/04/15)<br> <br> All of these issues are relating to the same problem. As a small business whose operations are directly linked to the availability of this adsl connection we cannot afford to be down. We have lost countless operational hours and money as a result.<br> <br> <br> <br>