1 reviews | Active since Sept 2016

21 Oct 2016, 17:43

I don't even know what to do anymore

<p>Since my last post, I have still encounted many problems with the Telkom dsl service. I can't explain how dissapointed, upset and frankly just tired of this already.</p> <p> </p> <p>Before cutting my line, both the phone line and dsl line were working perfectly. Ever since reconnecting my line, the phone line has been working fine but the dsl line keeps having problems. The line is constantly dropping and will stay down regradless of the weather. I have to keep using my telephone to phone my cellphone because that seems to be the only way to get the line working again for a short period of about 5 - 10 minutes. The speeds have drastically decreased as well. I currently have a 4mb line but it only seems to achieve speeds of 1.8mb/s. </p> <p> </p> <p>After contacting Afrihost to see if the problem is coming from their side, they have confirmed with me that it is in fact Telkom that has to be limiting it. I'm just truly tired of this unacceptable poor service. The fact that we pay so much money for services that are not provided as promised is dissapointing. </p> <p> </p> <p> </p>

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