1 reviews | Active since Aug 2015
I don't care attitude
<p><span style="color: #555555; background-color: #ffffff;">I have a 2 meg adsl line contract with Telkom, I notice that from 23.11.2016 my adsl line was down to 252 kbps. I logged a call at the call centre on the 25.11.2016 and have received no feedback from Telkom. Yet they continue to bill me at the full rate. Disgusted and traumatised by the lack of professionalism and business sense. Telkom reference number 579CNK251116</span></p>
Hi Noleen,
Thank you for your feedback. Unfortunately my problem has not been resolved. This problem was escalated to one of you technicians on the 28.11.2016 and to date is not resolved. It's either someone is working on it or it Telkom cannot resolve the problem and need to refund and find an alternative service provider.
Regards,
Kiezcan
Hi Noleen,
Thank you for your feedback. Unfortunately my problem has not been resolved. This problem was escalated to one of you technicians on the 28.11.2016 and to date is not resolved. It's either someone is working on it or it Telkom cannot resolve the problem and need to refund and find an alternative service provider.
Regards,
Kiezcan