1 reviews | Active since Sept 2024
I DO NOT WANT ANYTHING TO DO WITH TELKOM EVER AGAIN.
I took 2 Huawei Deals with Telkom, then in March this year they were supposed to be paid up, so I got a call from a Telkom agent informing me that I'm due for an update, I then went to Telkom Midlands to do an inquiry about a data deal and a home router, I then took the deal when I got to my place it was not working, I called the customer care line they told me that the person who sold it to me was supposed to check the coverage first in my area before selling it to me. I then went back to Telkom Midlands to return the router and asked them to cancel the deal since it is not working, they said they have cancelled it.
I then got messages from Debt collector stating that I owe Telkom +R2500, I ignored those messages as I was told that it has been cancelled, I then got a call from a very rude agent from a Debt collector saying the same thing as those massages I explained the matter to her, she called again in May and she was very rude in an extent that I had to leave what I was doing and drive to Midlands mall to find out what is going on, the lady that was assisting me told me that it is a delay with their Head office but I do not owe Telkom anything. then I got a debit order from Telkom of +R2500, I went to the bank to reverse that money but the messages kept on coming and they debited me again last month and I reversed and stopped the debit, of which all of this costs me. I am still getting messages from debt collectors and this month they say I'm owing them R3046.86. now I don't know what to do because going back to midlands mall Telkom costs me money because I stay in Richmond.
