I do not even have words!!!!

In July I notified Telkom that I was going to relocate & needed my lines moved. They pleasantly surprised me by giving me the 1st of Aug as a moving date, I expected them to take a month to get back to me...<br> I asked them to rather move my date to later in Aug, the 20th.<br> I took leave for that day, seeing as they could not give me a time.<br> On the 28th of July, they cut my phone lines, which I was still using.<br> When I called to enquire, they said that they could not fix it. I asked to speak to a manager. He apologized and said he would get back to me.... I am still waiting.... So, I have been without phone lines, & essentially internet for a month so far, while paying my internet provider....<br> On the 19th I called to confirm that my lines would be moved on the 20th, just to find out that my account was completely closed, with R200 odd in debit, & no future date of service of any kind!!!!<br> They rescheduled for the 28th Aug to INSTALL my new lines.<br> I stupidly took leave.<br> They never came.<br> On the 29th, in the midst of my 3 yr old's b day party they were waiting at the house....<br> Now, I am not sure if I will ever have lines, and this has cost me 2 leave days & lotsa $