1 reviews | Active since May 2013
I disconnected all because I had to pay for ALMOST NO SERVICE, and now they STILL bill me !
Ever since I had a Telkom line and ADSL installed in The Strand, it hardly ever worked. Phone line crackeled and ADSL worked for a few minutes, then cut off for longer time, on and off. Fault reports was simply cleared under "AREA FAULT". The gave me a small amount off on one account which hardly covered anything. So I disconnected after I HAD to put in a calendar month notice. That was end of June 2017, so service was on until end of July. I did check on 1 August: All was indeed technically disconnected, no landline ringtone, no ADSL. But now I receive a bill ! For ADSL etc as far as up to mid Sep this year! And they don't reply on their facebook, their website contact detail does not work without hours on phone.
My private message on facebook for them (My account number is in here too):
Dear Telkom, my account ********** 20001 was disconnected end of July 2017, so PLEASE DO NOT SEND ME FURTHER INVOICES FOR AFTER THAT, e.g invoice no 708D ********** 1. I no longer have a Telkom line to call you and hang on for hours to complain. PLEASE FIX THIS NOW!
