I did not get the credit as promised

Item: Telkom
Rating: 2
Author: Wanda H

I was billed for telkom to telkom calls in error and an agent called and said a R100 + credit would be passed on my next account. I have just received the account and no credit was passed? Please investigate and advise why, thanks

Helpful (0)

Replies (1)

Telkom's replyOfficial

03 Nov 2015, 23:31

Hello isabel321,

Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall provide you with feedback.

Your social media reference number is SM164112.

Regards,
Joshua
Telkom Social Media Team

Telkom's reply03 Nov 2015, 23:31

Official