dK
dennis K
1 reviews | Active since Jul 2011
16 May 2015, 18:11
I DEMAND AREFUND
Its been more than a month now me reporting the same problem. Its so very unprofessional to be reporting the same fault everyday. I am paying for a 4mbps ADSL line but i am getting less than 1. i have reported this for more than 4 times now but nothing is being done. if there is no response, its fine i will just cancel the service!
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Telkom's replyOfficial
16 May 2015, 18:35Hello dennistk,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM111285.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM111285.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,
Telkom's reply16 May 2015, 18:35
Official
Hello dennistk,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM111285.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM111285.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,